The following article is a sample from the full BVOP™ Ultimate Guide and is part of the preparation for the BVOP™'s modern Agile Human Resources Management Professional Certification Program.
Emotions are related to the subjective perception of the surrounding environment of the people and their behavior and responses. They may change always based on the current context of the environment and the past experience of people.
The basic emotions of humans may be listed as happy, excited, tender, scared, angry, and sad. Their types can be split into positive and negative.
People make decisions based on their emotions all the time, and there may be a case where these decisions may not be positive, productive, or lead to the common good.
The Business Value-Oriented People Management (BVOPPM) office establishes emotions management strategies for situations like:
- Emotions cause a drop in productivity.
- Emotions cause taking negative decisions.
- Conflicts between people that lead to negative outcomes.
The BVOPPM office may organize staff training practices and sessions, as well as those that can deliver positive and productive results within the organization.