The following article is a sample from the full BVOP™ Ultimate Guide and is part of the preparation for the BVOP™'s modern Agile Certified Project Manager Program.
Stakeholders are considered to be individuals, a group of individuals, and all other internal and external parties to the organization that may influence the program or be influenced by its realization positively or negatively.
Stakeholders generally expect a positive result from the program, its projects, or parts of the projects.
They may provide valuable input for the program and projects at the early stages or during the program realization.
Stakeholders may be the primary source of defining program and projects' scope and requirements.
Stakeholders can be investors or their representatives, other external parties, clients, partners, authorities, internal organizational members.
Program stakeholders management may include:
- Identifying stakeholders
- Analyzing stakeholders
- Stakeholders engagement
Identifying stakeholders may include collecting stakeholders' names, contacts information, the possibility of influencing the program, influence, and authority levels.
Analyzing stakeholders may include understanding their needs, expectations, interest, competency, concerns.
The BVOP suggests that analyzing the validity of the stakeholders' input during stakeholders engagement may be needed. The information they provide may not be validated against organizational, business, or market needs. Program, project, and product management roles are responsible for validating stakeholders' input.
Stakeholders may have a different interest level. They may have high or low interest in a program, project, and initiative. Their willingness for collaboration may also vary.
Unmanaged and dissatisfied stakeholders or such with low interest may be considered as a major risk for disturbing the program or projects' success.
Stakeholders engagement is important for the program and projects realization, and it may relate to:
- Establishing trust between stakeholders and program and project management
- Establishing and maintaining transparency of information, risk, and outcomes
- Persuading them in providing accurate, adequate and timely information and assistance
- Communicating the right information
- Consulting or interviewing
- Presenting information and projects outcomes