The following article is a sample from the full BVOP™ Ultimate Guide and is part of the preparation for the BVOP™'s modern Agile Certified Project Manager Program.
Stakeholders are considered to be individuals, a group of individuals, and all other internal and external parties of the organization that may influence the program or be influenced by its realization positively or negatively.
Stakeholders generally expect a positive result from the program, its projects, or parts of the projects.
They may provide valuable input for the program and projects at the early stages or during the program realization.
Stakeholders may be the primary source of defining program and projects' scope and requirements.
Stakeholders can be investors or their representatives, other external parties, clients, partners, authorities, internal organizational members.
Program stakeholders management may include:
- Identifying stakeholders
- Analyzing stakeholders
- Stakeholders engagement
Identifying stakeholders may include collecting stakeholders' names, contacts, information, and predicting the influence they might have on a program.
Analyzing stakeholders may include understanding their needs, expectations, interests, competency, and concerns.
The BVOP suggests that the validity of the stakeholders' input during stakeholders engagement should be analyzed. The information they provide may not be valid to the organizational, business, or market needs. Program, project, and product management roles are responsible for validating stakeholders' input.
Stakeholders may have different interest levels towards a program, project or initiative. Their willingness for collaboration may also vary.
Unmanaged and dissatisfied stakeholders or such with low interest may be considered as a major risk for disturbing the program or projects' success.
Stakeholders engagement is important for the program and project realizations, and it may relate to:
- Establishing trust between stakeholders and program and project management
- Establishing and maintaining transparency about information, risk, and outcomes
- Persuading them to provide accurate, adequate and timely information as well as assistance
- Communicating the right information
- Consulting or interviewing
- Presenting information and projects outcomes