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Project Release Planning, Project Support Planning and Product Support Planning

The following article is a sample from the full BVOP™ Ultimate Guide and is part of the preparation for the BVOP™'s modern Agile Project Management Certification Program.

Release planning is helpful for all stakeholders involved in the project who are interested in releasing time of deliverables or their smaller parts. This interest is usually driven by tracking costs, external events or contractual relationships.

Release planning is a popular project management practice, but in the context of BVOP with some modifications, this can be a method of adding extra business value to projects.

Analyzing current issues and preventing future ones is a topic with the main focus in BVOP practices.

Release plans contain lists of planned efforts and their release time. If planned work is not released on the planned time, it is a symptom for a problem inside the organization, teams or other parties.

The BVOP suggest for each unreleased item from the list, reasons for not releasing to be investigated and recorded. If patterns or obvious reasons in release failures are observed, the BVOPM office focuses its attention to resolving these issues in a timely manner.

Resolving issues as soon as they occur is a valuable activity of the Business Value Oriented Project Management (BVOPM) office for the entire organization, teams and all parties involved in the project. 

Project release planning may also include concepts, prototypes, updates and versions of the product, so immediate validations activities guarantee that the current outcome is desirable, valuable and usable.

Product support planning

Product support planning may include planning of possible actions, stages, and practices for future product support.

Main subjects of the plan may include:

  • Type of work
  • Amount of work
  • Periodicity of support
  • Period of support
  • Costs

Type of work

The essence of the work required is determined and this will also identify the professionals and their skills needed to support the product.

If the team working on product development will not be able to participate in the product support stage, a new team is being planned. Environment and tools are planned and eventually provided.

Amount of work

Although the product support may require significant effort, the Business Value Oriented Project Management (BVOPM) office decides and plans the quantity of the potential work based on available and foreseen resources and current product strategies.

Periodicity of support

The periodicity of support needs to be determined in order to plan and distribute resources forward over time. 

Costs

All product support plans are closely related to costs. Product support costs may be a proportion of the total budget for the product or other planned amount.

Project support planning

Planning of project support includes activities not related to product development and support. Planning of project support may be related to:

  • Legal Aspects
  • Logistics and transport
  • Deliveries
  • Implementation
  • Operational
  • Communications
  • Other Events
Project Release Planning, Project Support Planning and Product Support Planning
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