The following article is part of the self-preparation for the modern BVOP® Project Management Certification program.
Closing projects is a classic, standard, and needed phase in the project management area that usually includes major activities like:
- Assurance that all the work has been completed.
- Assurance that all agreements are met.
- Agreements between each involved and interested parties that the project is completed.
- Reviewing contracts.
- Validating the completion of the defined goals, objectives, and benefits defined at initial project phases.
- Maintaining lessons learned.
- Dismissing internal or external resources and involved parties.
- Delivering the project outcomes to internal or external customers or other operational teams.
Some of the activities are formal, administrative, or legal, and can’t usually be skipped when different parties are involved in a project.
BVOP suggests additional activities that provide more business value for all project participants. Such activities may include:
- Sharing and discussing lessons learned
- Creating plans for improvements
- Actual improvement
Learned lessons usually relate to collecting information about the well carried out aspects of the project, and the dissatisfactory outcomes with suggestions for their future improvement.
Lessons learned in real-world situations are often ignored or barely noted. If they are prepared carefully in detail and contain useful information, they may be a very valuable resource for organizations and teams involved in the projects.
Based on information from the lessons learned, organizational offices, departments, and teams discuss and plan improvements of practices and processes, steps for their implementation, and the eventually needed resources.
The improvement plans for the lessons learned are shared with other offices and get scheduled for execution.
Executing may include training, skills improvement, environmental improvements, or acquiring tools.
The following issues related to chapter "Closing projects" are included in the certification exam. The sequence of questions is presented in the table.
The data is current as of April 17, 2021, 1:03 pm
|0||Actual improvement||60 sec||PM, PDM|
|1||Sharing and discussing lessons learned||60 sec||PM, PDM|
|2||Creating plans for improvements||60 sec||PM, PDM|
Comments from the BVOP™ community
The administrative part of the closure of the projects is standard and classical. You can not finish a project without arranging questions about contracts, quality and the actual state of the project. This is standard practice, especially when working with external clients.
The new approach that BVOP teaches us is to pay attention to our internal processes in the organization and the teams. Most companies close project after project without analyzing their work and the problems they have undergone. In this way, companies do not develop and learn from their mistakes or their victories.
Sharing experience with all teams and participants in the project brings business value to your organization. When you analyze your problems, you can avoid them in the future. I strongly support this practice that BVOP offers in the process of closing projects. Do not miss these opportunities for development and prosperity.
- Previous article Participation in program management and Supporting
- Next article Managing the Transparent Board of Project Issues